It's not hard to spot the elephant in the room in a company that has 30,000 people and yet must hire 6,000 fresh faces across 100 countries each year: Um, where’s everybody going? Come back …
While those attrition numbers aren’t in the league of the hospitality sector that hit 66 percent turnover in 2014, according to the National Restaurant Association, global technology company NCR Corp. certainly was concerned about getting its workers to stay put, not to mention saving the company “millions of dollars” trying to replace said departed employees.
So the NCR First Steps program was conceived in 2014.
The key to the blended learning and onboarding program is personalizing the experience for its workers — although “workers” might not be the right word.
The three-pronged, yearlong program actually kicks into gear when candidates are interviewing for positions in the company. They learn why for “iNCRedibles” — 
what NCR calls its employees — “working at NCR is an everyday adventure.”
It starts with NCR Base Camp, where a personal onboarding and learning plan is created, which includes email tips, reminders and surveys; and it then moves to NCR Exploration Plaza, which includes a virtual two-week orientation called The Basics There, workers can explore important topics and learn at their own pace. The final component is having fun at The Guideposts sessions where workers get to compete in a marshmallow challenge, perform skits and work on puzzles.
Since the program is less than a year old, the company says it’s too soon to say how it is affecting attrition, but the company does report that 100 percent of its Guidepost participants say they would recommend the program to others, and 94 percent say they would also recommend The Basics. So basically things are going well.
For initiating a comprehensive program to keep its workers, NCR Corp. is the gold 2015 Optimas winner for Vision.
The post NCR Corp.: Optimas Gold Winner for Vision appeared first on Workforce Magazine.